MEET THE EXPERTS
Russ Stephens
Co-Founder at APB
Russ Stephens is Co-founder of the Association of Professional Builders (APB), a leading business coaching service for home builders in the United States, Australia, New Zealand, and Canada.
Russ is a data analysis expert who has introduced data-driven decision-making to the residential construction industry and co-authored the Amazon #1 International Best-Selling Book Professional Builders Secrets,
Cameron Jahn
Senior Director of Product Marketing at Houzz
Cameron is a storyteller at heart and a marketer by training. Cameron leads Product Marketing at Houzz Pro, focused on helping the Construction industry simplify process, scale their operations, and deliver a stand-out client experience.
You might also find Cameron hiking with his family or in the kitchen cooking with the seasons.
During this session, you'll:
See why mid-project confusion, not quality, is what damages trust and referral potential.
Learn how the best builders set communication expectations early and stick to them.
Discover how to stop being the default communicator and still keep clients fully informed.
Walk away with a repeatable framework to manage clients professionally, without blowing out scope or dragging out decisions.
TRUSTED BY THOUSANDS OF BUILDING COMPANIES
